Make more insightful sales decisions with a 360-degree historical view of every contact. Communicate through a call, email, or Tweet, and capture it all in your CRM. View pre-built insights, or build your own custom reports, charts, and forecasts
One support center for cases from email, phone, chat, social, and portals. See insights about team, process, and pipeline efficiency, or build custom reports.
Capture leads from email, webform, and other data sources. Measure campaign performance and profitability.
Build projects related to customers, deals, or cases. Break them down into tasks and subtasks that are assignable to users. Track time spent working on subtasks, and automatically pull them into invoices for customer billing.
State of the art phone service with powerful tools
The right solution can take your business communications to the next level, helping to improve collaboration, boost productivity and enhance the customer experience.
With ABNICS’s Unified Communications system your phone bill will be slashed, and so will the cost of buying, expanding and maintaining your VoIP phone system.
ABNICS harnesses Google’s revolutionary WebRTC technology, which enables high-quality video and voice communications to take place through your Web browser.
Live Chat & Talk plugin allows your website visitors to chat and call your company in real-time. No need to call your 800 number – they can connect with a single click.