Core PBX Features | Business Communication Suite |
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Unlimited Extensions | |
Receive Voice Mail via Email | |
Call Transfers (Blind & Attendant)/ Call Forwards on (Busy or No Answer) | |
Intercom / Paging | |
Call Parking / Pickup | |
Easy Backup and Restore (incl. Scheduled Backup) | |
Real Time System Status | |
Voicemail Transcription |
Office Productivity | |
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Auto Attendant / Digital Receptionist | |
Receive Voice Mail via Email | |
Ring Extension & Mobile Simultaneously | |
Directory (Company & Private Phonebook) | |
Automatic Plug & Play Phone Provisioning | |
Apps: Web Client, iOS, Android, Windows, Mac | |
Web Conferencing (incl. Polls, PDF-Share, Screen Share, Remote Assist & Record) 100 Seats | |
Integrated Fax Server (Central and per User) |
Call Center Features | |
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Call Logging / Call & Queue Reporting | |
Click2Call (Browser Extension) / Click2Talk / Click2Meet | |
Website Live Chat and Talk | |
Call Queuing / Call Queue Group Rights Management | |
Real Time Statistics & Monitoring | |
Call Recording Transcription and Search | |
Switchboard / Wallboard | |
Barge In / Listen In / Whisper |
Sales & Marketing | All-In-One CRM |
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Leads / Contacts / Companies | |
Deals / Opportunities | |
Calendar / Appointments & Tasks | |
Email Marketing (Up to 62000 Monthly) | |
Inventory Managment | |
Workflow Automation | |
Docs & Files | |
Reporting |
Help Desk | |
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Project Management | |
Support Cases | |
Case SLAs | |
Customer Portal | |
Knowledge Base |
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